Terms Of Service

Welcome to Ceylon Export. By accessing or using our website at www.ceylonexport.com, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our services. If you do not agree to these terms, you must not use our website.

1. Acceptance of Terms

By accessing our website or placing an order, you agree to be bound by these Terms of Service, as well as our Privacy Policy and Shipping Policy. These terms may be updated from time to time, and it is your responsibility to review them regularly.

2. Use of the Website

a. Eligibility:

• You must be at least 18 years old or have the consent of a legal guardian to use this website.

b. Restrictions:

• You may not use the website for any unlawful purposes.
• You agree not to disrupt or interfere with the website’s functionality or security.

3. Products and Orders

a. Product Descriptions:

We strive to ensure that the descriptions, images, and pricing of our products are accurate. However, we do not guarantee that the information is error-free, complete, or current.

b. Order Acceptance:

• Orders are subject to availability and acceptance.
• We reserve the right to cancel orders for any reason, including pricing errors or stock issues.

c. Wholesale Orders:

For wholesale buyers, additional time may be required for order processing. This will be communicated at the time of order confirmation.

4. Pricing and Payment

• Prices are displayed in the applicable currency and may not include taxes, duties, or shipping fees.
• Payment is required at the time of purchase.
• We accept major credit cards and other payment methods as displayed on our website.

5. Shipping and Delivery

Our Shipping Policy outlines processing times, delivery options, and charges. Please review this policy before placing an order.

6. Returns and Refunds

Returns and refunds are governed by our Returns and Refunds Policy. Please review this policy to understand your rights and responsibilities.

7. Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Ceylon Export and protected by copyright and trademark laws. Unauthorized use of our intellectual property is prohibited.

8. Limitation of Liability

• To the fullest extent permitted by law, Ceylon Export is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• We are not responsible for delays or failures caused by factors beyond our control, such as natural disasters or shipping disruptions.

9. User Accounts

• You may be required to create an account to access certain features of our website.
• You are responsible for maintaining the confidentiality of your account credentials.
• We reserve the right to terminate accounts for unauthorized or fraudulent activity.

10. Governing Law

These Terms of Service are governed by the laws of Sri Lanka. Any disputes will be resolved in accordance with the jurisdiction of Sri Lanka.

11. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us:

• Email: [email protected]
• Sri Lanka : +94 755630065

Thank you for choosing Ceylon Export. Your trust and satisfaction are our top priorities.